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SilverOaks Hotel Geyserland

424 Fenton Street, Rotorua 3201, New Zealand

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Hotel Reviews

Based on 1,063 reviews from across the web.

Poor 63

Based on 1,063 reviews

  • "Dirty bathroom "
  • "Noisy "
  • "Old rooms "
  • "Poorly-maintained rooms "
  • "TV wasn't so good "

Summary

With a poor TrustScore of 63, guests think this hotel is not up to standards with its rooms, restaurant and grounds.

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Service
Restaurant
Hotel
Internet
Price
Room
Beach
Ambiance
Grounds
Hotel Building
Bar and Beverages
Wellness Area

Guest Review Highlights

  • Location is great. 80% liked the proximity to sightseeing. 88% liked the proximity to shopping.
  • Good service. 87% found the staff to be very friendly. Management was excellent, said 94%.
  • Substandard restaurant. For 97%, the dining experience was not enjoyable. 51% were unsatisfied with the breakfast.
  • Hotel is ok.
  • Great price. Excellent value for money, said 100%.
  • Rooms are not good. Dirty room 62% didn't like the uncomfortable beds.
  • Grounds are not very nice. Pool was unsatisfactory, according to 53%. Dirty pool, said 93%.
  • Terrible building. 87% thought the facilities needed updating. For 78%, the lobby entrance was sub-standard.
  • Disappointing wellness & sports facilities. 86% were unhappy with the sauna. 92% didn't like the fitness area.
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Hotel Details

Amenities

  • Highspeed Internet
  • Parking
  • Restaurant
  • Facilities for Disabled
  • Airconditioning
  • Non-smoking Rooms
  • Safe/Vault
  • Babysitting/Child Services
  • Meeting/Banquet Facilities
  • Business Centre
  • Golfcourse
  • Spa & Wellness Centre
  • Bar/Lounge
  • Parking
  • Restaurant
  • Baby sitting
  • Boutiques/stores
  • Business center
  • Dry cleaning
  • Elevators
  • Golf
  • Handicap rooms
  • Health club
  • Lounges/bars
  • Meeting rooms
  • Room service
  • Safe deposit box
  • Sauna
  • Air conditioning
  • Bathtub
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • Minibar
  • Newspaper
  • Non-smoking
  • Separate tub and shower
  • Shower
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Policies

Check-in: 2 PM
Check-out: 10 AM

Description

Set in a prime location of Rotorua, SilverOaks Hotel Geyserland puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Laundry service/dry cleaning, shops, bar/pub, safety deposit boxes, elevator are there for guest's enjoyment. The well-appointed guestrooms feature ironing facilities, shower, fan, washing machine, internet access – wireless (charges apply). The hotel offers various recreational opportunities. SilverOaks Hotel Geyserland combines warm hospitality with a lovely ambiance to make your stay in Rotorua unforgettable.

Location

424 Fenton Street Rotorua 3201, New Zealand

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