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SilverOaks Hotel Geyserland

424 Fenton Street, Rotorua 3010, New Zealand

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Hotel Reviews

Based on 1,084 reviews from across the web.

Poor 63

Based on 1,084 reviews

  • "Dirty bathroom"
  • "Noisy"
  • "Old rooms"
  • "TV wasn't so good"
  • "Bad minibar"

Summary

With a poor TrustScore of 63, guests think this hotel is not up to standards with its rooms, restaurant and grounds.

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Location
Service
Restaurant
Hotel
Internet
Price
Room
Beach
Ambiance
Grounds
Hotel Building
Bar and Beverages
Wellness Area

Guest Review Highlights

  • Location is great.
  • Good service. 86% found the staff to be very friendly. Management was excellent, said 94%.
  • Restaurant is very disappointing. For 100%, the dining experience was not enjoyable. 55% were unsatisfied with the breakfast.
  • Hotel is ok.
  • Great price. Excellent value for money, said 100%.
  • Rooms are not good. Dirty room Poor beds
  • Grounds are not very nice. Pool was unsatisfactory, according to 52%. Dirty pool, said 91%.
  • Terrible building. 87% thought the facilities needed updating. For 79%, the lobby entrance was sub-standard.
  • Disappointing wellness & sports facilities. 89% were unhappy with the sauna. 92% didn't like the fitness area.
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Hotel Details

Amenities

  • Parking
  • Restaurant
  • Baby sitting
  • Boutiques/stores
  • Business center
  • Dry cleaning
  • Elevators
  • Golf
  • Handicap rooms
  • Health club
  • Lounges/bars
  • Meeting rooms
  • Room service
  • Safe deposit box
  • Sauna
  • Air conditioning
  • Bathtub
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • Minibar
  • Newspaper
  • Non-smoking
  • Separate tub and shower
  • Shower
See all amenities

Policies

Check-in: 13:00:00
Check-out: 10:00:00

Description

The Hotel overlooks the World Famous Pohutu Geyser and Te Puia Thermal Reserve and is directly opposite the Rotorua International Golf Course. The Perfect choice for leisure or business.

The Hotels comfortable and spacious rooms include studio rooms with a Pool or Geyser view business rooms Geyser Spa Suites and Geyser King Suites.

The Hotel facilities include Geyser View a-la-carte Restaurant Geyser View Bar breakfast room Hangi and Concert Room internet station business Room 4 conference rooms suitable for up to 150 delegates Board Room Gym spa sauna outdoor swimming pool four indoor heated spout pools guest laundry dry cleaning service digital TV mini bars Groups Welcome.

Location

424 Fenton Street Rotorua 3010, New Zealand

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