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SilverOaks Hotel Geyserland

424 Fenton Street, Rotorua 3201, New Zealand

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Hotel Reviews

Based on 1,002 reviews from across the web.

Poor 65

Based on 1,002 reviews

  • "Old facilities "
  • "Dirty pool "
  • "Entrance area wasn't pleasant "

Summary

With a poor TrustScore of 65, guests think this hotel is not up to standards with its food and wellness/sports.

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Hotel
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Price
Room
Beach
Ambiance
Grounds
Hotel Building
Bar and Beverages
Wellness

Guest Review Highlights

  • Rooms are ok.
  • Hotel is ok. Only 53% of guests had positive things to say about it.
  • Good service. 87% found the staff to be very friendly.
  • Location is great. 78% liked the proximity to sightseeing. 100% liked the proximity to shopping.
  • Food is inedible. 54% were unsatisfied with the breakfast. For 94%, the dining experience was not enjoyable.
  • Grounds are not very nice. 54% negative comments. Bad pool
  • Great price. Excellent value for money, said 100%.
  • Terrible building. Criticized by 75% of the guests.
  • Disappointing wellness & sports facilities. 100% were unhappy with the sauna. 100% didn't like the fitness area.
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Hotel Details

Amenities

  • Highspeed Internet
  • Parking
  • Restaurant
  • Facilities for Disabled
  • Airconditioning
  • Non-smoking Rooms
  • Safe/Vault
  • Babysitting/Child Services
  • Meeting/Banquet Facilities
  • Business Centre
  • Golfcourse
  • Spa & Wellness Centre
  • Bar/Lounge
  • Parking
  • Restaurant
  • Baby sitting
  • Boutiques/stores
  • Business center
  • Dry cleaning
  • Elevators
  • Golf
  • Handicap rooms
  • Health club
  • Lounges/bars
  • Meeting rooms
  • Room service
  • Safe deposit box
  • Sauna
  • Air conditioning
  • Bathtub
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • Minibar
  • Newspaper
  • Non-smoking
  • Separate tub and shower
  • Shower
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Policies

Check-in: 2 PM
Check-out: 10 AM

Description

Set in a prime location of Rotorua, SilverOaks Hotel Geyserland puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Laundry service/dry cleaning, shops, bar/pub, safety deposit boxes, elevator are there for guest's enjoyment. The well-appointed guestrooms feature ironing facilities, shower, fan, washing machine, internet access – wireless (charges apply). The hotel offers various recreational opportunities. SilverOaks Hotel Geyserland combines warm hospitality with a lovely ambiance to make your stay in Rotorua unforgettable.

Location

424 Fenton Street Rotorua 3201, New Zealand

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